Terms of Service

These Terms of Service ("Terms") govern your access to and use of K2S ProjectOS, operated by K2S Apps ("we", "our", or "us"). By accessing or using the platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating a tenant workspace, inviting users, or accessing K2S ProjectOS in any capacity, you acknowledge that you have read, understood, and agree to these Terms. If you are using the platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

K2S ProjectOS is a multi-tenant, cloud-based Software-as-a-Service (SaaS) platform that provides:

• Timesheet management and time tracking
• Project management and resource allocation
• Approval workflows for timesheet submissions
• Invoice generation and billing management
• Reporting and analytics
• Role-based access control (Tenant Admin, Consultant, Client)

Each subscribing organization ("Tenant") receives an isolated workspace with a dedicated database and custom subdomain.

3. Accounts & Access

Tenant Administration

The Tenant Admin is responsible for managing user accounts within their organization's workspace, including inviting users, assigning roles, and controlling access to projects and data.

User Responsibilities

You are responsible for:

• Maintaining the security of your login credentials.
• All activities that occur under your account.
• Ensuring that information you provide is accurate and current.
• Notifying us promptly of any unauthorized access to your account.

4. Subscriptions & Billing

Pricing

K2S ProjectOS is offered on a per-user, per-month subscription basis with volume-based pricing tiers. Current pricing is available on our website and may be updated with 30 days' notice to existing subscribers.

Free Trial

New tenants may be eligible for a 14-day free trial. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the service.

Payment

• Payments are processed securely through Razorpay.
• Subscriptions are billed monthly or annually based on the plan selected.
• All fees are exclusive of applicable taxes unless stated otherwise.
• Failed payments may result in service suspension after a 7-day grace period.

Refunds

Annual subscriptions are eligible for a pro-rated refund within the first 30 days. Monthly subscriptions are non-refundable. Refund requests should be sent to [email protected].

5. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to other tenants' data or workspaces.
• Reverse engineer, decompile, or disassemble any part of the platform.
• Use automated scripts or bots to access or interact with the platform without authorization.
• Introduce malware, viruses, or any other harmful code.
• Resell, sublicense, or redistribute access to the platform without written consent.

6. Data Ownership

Your Data: You retain full ownership of all data entered into your tenant workspace, including timesheet entries, project information, user details, and reports. We do not claim any ownership rights over your content.

Data Export: You may export your data at any time through the platform's built-in export and reporting features.

Data Processing: We process your data solely to provide and improve the service, as described in our Privacy Policy.

7. Intellectual Property

The K2S ProjectOS platform, including its design, source code, algorithms, documentation, trademarks, and branding, is the exclusive property of K2S Apps. These Terms do not grant you any rights to our intellectual property except the limited right to use the platform as a subscriber.

8. Service Availability

We strive to maintain 99.9% uptime for the platform. However, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

9. Limitation of Liability

To the maximum extent permitted by law:

• K2S Apps shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
• Our total liability for any claim related to the service shall not exceed the amount you paid to us in the 12 months preceding the claim.
• The platform is provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

10. Termination

By You

You may cancel your subscription at any time through the platform or by contacting us at [email protected]. Cancellation takes effect at the end of the current billing period.

By Us

We reserve the right to suspend or terminate your access if:

• You violate these Terms or our Acceptable Use policy.
• Your subscription payment fails and remains unresolved after the grace period.
• Your use of the platform poses a security risk to other users or the infrastructure.

Effect of Termination

Upon termination, your data will be retained for 30 days to allow for export. After 30 days, all tenant data is permanently deleted.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which K2S Apps operates. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated to active subscribers via email at least 30 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, please contact us:

Email: [email protected]